Posted: Oct 01
The Keyholder is responsible for the overall sales and customer service during their assigned shifts. The Keyholder supervises and motivates the store team, providing inspiration to drive sales and exceed customer service expectations through leading by example, providing effective feedback and recognizing accomplishments. The Keyholder also supports in maintaining sound Store Operations and creating a safe work and shopping environment.
The Seasonal Customer Service Associate (CSA) is responsible for embodying our core values and providing a friendly, fun, solutions-focused, differentiated experience to every customer in our stores during the holiday season.
A Seasonal CSA will receive focused training to perform the following key functions during our busiest season of the year, and can expect that the majority of their time will be focused in the following three areas. This list is not exhaustive, and is subject to change depending on the needs of the business.